The Wynyard Homes Approach

Consumer Code

What is the Consumer Code?

The Consumer Code is in place to ensure that the buyer of a new build home is protected through each stage of their home buying journey, from pre-contract to home ownership. The Code was developed by the home-building industry to make the process fair and transparent for all purchasers.

The Consumer Code covers:

Pre-Contract – Ensuring that home buyers are given enough pre-purchase information to make an informed purchase decision
Exchange of Contract – Ensuring that home buyers are provided with a clear and fair contract for the purchase of their home
Ownership – Ensuring an accessible after sale service and clear information is made available to inform of and rectify any issues which occur
Dispute Resolution – Ensuring that a speedy and low cost dispute resolution system is in place to help the purchaser resolve any concerns they may have about their new home

The Wynyard Homes Approach

Consumer Code

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